We have been Professionals in Cruise Travel since 1990. We are not a bedroom based operation interested only in a quick sale. We are able to provide you with significant savings and knowledge because we are a major producer for all the cruise lines.
We represent you, OUR Client, NOT the Cruise Lines. Thus you will receive the real and true information about a ship, the service, the quality. You will speak with Real People (in the US, not a computer or call center). You will ask questions to a person who has cruised regularly (they must take at least One 7 day cruise annually) in order to continue employment with us.
Cruises are our business because we love cruising. By remaining dedicated, we stay focused on this varied and ever changing industry and can offer informed advice to our clientele about every aspect of cruising so we can offer you the very best to make your dream vacation a reality.
All of our personnel are fully certified by the Cruise Lines International Association as "Master Cruise Counselors", the highest level attainable. They attend educational and training programs six hours every month.
The Cruise Lines International Association (CLIA) is a training and educational provider for the travel industry. Their certification and accreditation programs require at least 50 hours of work including inspections of ships, class room courses and case study reports.
We are not affiliated with any cruise line directly. We are free to offer the best advice based on our extensive knowledge of the cruise industry without obligations to a corporate entity. We take the information you furnish into account and to make objective recommendations for you.
Seasoned cruisers who have actually visited the places and most of the ports you are traveling to.
Providers of in-depth information on preparing for your cruise and
the ports you will visit.
An independent company and not part of a franchise or larger company.
All our agents are trained, certified and accredited by the cruise industry and each of the Cruise Lines
Our staff goes through regular training regarding the cruise industry.
The Cruise Outlet
Hamden, CT 06518
(203) 288-1884 / (800) 775-1884